OPINION Accountability is one of the hardest things that we have to do. Being accountable stretches us to our very limits as human beings. Blame and deflection is a function of shame, and more often than not, when we make a mistake, it's more common to point the finger at someone else than it is to acknowledge our mistake and work towards a different practice. Read more »

OPINION The business model of CitiApartments is in crisis. The local landlord giant faces an avalanche of foreclosures, with almost 20 percent of its units being returned to lenders and dozens more properties in danger. A recent article in The Wall Street Journal blamed the credit market for the losses — but tenants standing up for their rights were a factor, too.

San Francisco renters have complained for years about the company's practice of buying rent-controlled buildings then driving out tenants in order to re-rent their units at higher rates. Read more »